Getting Started with SkinBase

Getting Started with SkinBase

Getting Started with SkinBase

Launching your new SkinBase treatments is an exciting step for your business. To make sure you hit the ground running, we’ve created a wealth of resources, guidance, and community support to help you every step of the way. Whether you’re preparing for your first client treatment or looking for ongoing promotional inspiration, the SkinBase Knowledge Base is the perfect place to begin.


Your Knowledge Base - Everything in One Place

The SkinBase Knowledge Base is designed to make your life easier. Inside, you’ll find:

  • Before & After Images – Showcase the incredible results SkinBase treatments can achieve.

  • Step-by-Step Guides – Practical advice on treatment promotion and client engagement.

  • Marketing Resources – Downloadable content, seasonal campaigns, and ready-to-use assets.

  • FAQs and Training Support – Quickly find answers with our search tool, just like Google.

It’s all there, at the click of a button, so you can feel confident in promoting your new treatments right away.


Regular Marketing Support – Straight to Your Inbox

We know that consistent promotion is key. That’s why you’ll receive regular marketing emails filled with:

  • Tips and strategies to spread the word about your treatments.

  • Seasonal promotions and themed campaigns.

  • Resources designed to keep your clients engaged and excited.

Keep an eye on your inbox, these insights are here to help you grow!


Start Promoting Today

You don’t need to wait until your training is complete to begin creating a buzz. Create a launch offer to entice new clients, such as:

  • £10 off the first treatment

  • “Buy 5, Get the 6th Free”

  • 20% off a course of treatments

  • Free upgrade to a luxury treatment

Don’t forget to send reminders to your clients before the launch so they don’t miss out on these special offers.


Promotional Resources at Your Fingertips

SkinBase is committed to making promotion simple. In addition to the Knowledge Base, you’ll find:

  • Our Blog – Hundreds of posts covering skincare, treatments, and healthy habits. You can copy and paste wording for your own social media or newsletters.

  • Social Media Resources – Free checklists, guides, and repostable content. Tag us in your posts to be featured on SkinBase channels!

  • Seasonal Campaigns – Fresh ideas and promotional images throughout the year, from Acne Awareness Month to Father’s Day in the seasonal marketing folder.


Community Support – Join the Conversation

Being part of SkinBase means you’re never alone. Join our exclusive SkinBase Therapists’ Facebook Group, a private community of over 3,000 members where you can:

  • Share before & after photos and success stories.

  • Ask questions and get advice from fellow therapists.

  • Access new promotional images and updates directly from SkinBase.

  • Enter the Transformation of the Year 2025 competition by submitting your client results.

It’s a supportive, friendly space where you’ll find inspiration every day.


Award-Winning Customer Service

Questions or technical issues? Our award-winning customer service team is here to help:

  • Available by phone 7 days a week for technical support. 01782 770810

  • Multiple contact options – phone, email, Facebook, Instagram or WhatsApp.

  • Quick problem-solving to get you back to your clients in minutes.

  • Support directly from experienced trainers for treatment-related queries.


Tips for Long-Term Success

Launching is just the beginning, your success will come from consistency. Consistency talking about the treatments, posting about the treatments, sharing results and recommending courses for the best results. Remember:

  • Keep talking to clients.

  • Ask for testimonials and feedback.

  • Use before & after images to create case studies.

  • Reward loyalty and encourage referrals.

We’re here to help you every step of the way so please get in touch if you need us!

With the right resources, community, and consistent promotion, your SkinBase treatments will thrive.